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Contact Us Active Monitoring

A message from our CEO, Carol Stephens:

‘To all our clients – past, present and future

Unfortunately, we’ve had to suspend all our face-to-face services and peer support groups.  But we’ve not forgotten you – our staff are working hard in their homes to adapt our services to continue to provide support.  You can text or call them on their mobiles (details on Contact Page and they’ll call you back if you want) or email us.  But please be patient – this is new territory for us all as we try to get used to this ‘new normal’.

These are worrying and testing times for us all, but fortunately we live in a very caring, resilient and resourceful community that has faced hardship in the past.  We’ll face this together…and we’re here for you.

Stay safe, stay strong…and STAY IN!..(if you can…)’

Useful Links

Need Help Now?

What to Do

If this is the first time you or someone you care about, need/s help for a mental health crisis and it is during normal office hours, you should contact your GP or family doctor. They will be able to refer you to the most appropriate mental health service in your area. If you do not have a GP, use the NHS Direct Wales – local services

Tel: 0845 4647 or 111 to locate the nearest one to you.

If your condition, or the condition of someone you are concerned about, deteriorates, it is advisable to contact the person you or they usually see such as a care co-ordinator or named lead professional.  

If you are in extreme crisis, you think you might be at risk of seriously harming yourself or doing something which might harm someone else you should go to your nearest hospital A&E Department and ask for help or call 999 and ask for an ambulance.

If you are having thoughts about taking your own life or are desperate to talk to someone…

The Samaritans provide confidential non-judgmental support, 24 hours a day for people experiencing feelings of distress or despair, including those which could lead to suicide. If you want to email instead of calling email [email protected]

Tha Samaritans Welsh Language Line: 0808 164 0123

CALL Mental Health Helpline for Wales. 

Community advice and listening line, Offering a confidential listening and support service.

Freephone 0800 132 737 or text help to 81066    

Coronavirus and your wellbeing

You might be worried about coronavirus (also known as COVID-19) and how it could affect your life. This may include being asked to stay at home or avoid other people. 

This might feel difficult or stressful. But there are lots of things you can try that could help your wellbeing please follow the link for further information.

CLICK HERE FOR MORE INFORMATION